50 activities for emotional intelligence pdf
50 activities for emotional intelligence pdf : Pages 303
By Adele B. Lynn, Eileen Klockars (cover)
Publisher: HRD Press, Year: 2000
A collection of activities perfect for skill-building on self-awareness and control, empathy, social expertness, personal influence, mastery of vision and more.Emotional Intelligence explains why, despite equal intellectual capacity, training, or experience, some people excel while others of the same caliber lag behind. Certain competencies are found repeatedly in high performers at all levels, from customer service representatives to CEOs. As trainers we must find ways to build these talents labeled EQ (emotional intelligence quotient). The 50 reproducible activities in this resource book focus on developing the following set of talents: self-awareness and control, empathy, social expertness, personal influence, and mastery of vision.
Selected Contents Emotional Intelligence — What Is It?